Monica Cassin

Monica Cassin


Monica Cassin is a social worker in Sunnybrook’s Trauma program. In her clinical role, she supports trauma patients and their families through the recovery journey, following them from the point of admission until they are ready for discharge from acute care. In addition to providing critical emotional support and crisis intervention, she assists her patients through education, advocacy and timely community resource linkage. Monica is committed to social work education and is involved in hospital committees relating to the student experience. Monica annually offers placement opportunities to MSW students, and holds Adjunct Lecturer status at the University of Toronto’s Factor-Inwentash Faculty of Social Work. She was recently nominated for Sunnybrook’s Student Teaching Award. She is currently completing a program Healthcare Leadership at the Michener Institute in Toronto, and has been working with the Social Work Profession Lead at Sunnybrook to create a mentorship program for Social Workers across the organization. Outside of work, Monica spends her time reading, kickboxing, and running after the little ones in her life, which include her daughter and two dogs.

  • Estella Tse says:

    You are already a winner. Great how you anticipate patient and family needs and always with a smile!

  • Henry Hwang says:

    Monica is always extremely helpful and pleasant with my patients. She is always looking for solutions. I am very proud to work with her as my professional colleague.

  • Bailey Hollister says:

    Monica is an incredible social worker. She is a strong, solution focused, patient centred advocate for all of her patients and their families. I have always been honoured to be her colleague and am grateful for all I have learned from her. Our patients, their families, and our health care system are much better because of her presence.

  • Carolyn Hutcheson says:

    A very compassionate, highly skilled, professional social worker colleague. Monica made a great difference to Veteran patients with her development of a key Quality Improvement project that enhanced communication and safety for patients with cognitive impairment.

  • E. Greto says:

    Monica is a team player and an empathic, diligent and efficient social worker! She should definitely be recognized for all she does on behalf of her patients and families!

  • Caitlin Cornish says:

    Monica is an amazing colleague and an exceptional Social Worker! She approaches each patient and family with compassion and empathy and brings their voice to the interprofessional team. She is such an asset to our team and she should be recognized for all that she does each day!

  • Megan L says:

    Monica is an incredibly compassionate and empathic social worker. As a strong advocate who prioritizes patient & family centered care, Monica is an outstanding example of all that a hospital social worker should be. She is also a strong support & mentor for her team members – I am so grateful to work alongside and learn from her! Our patients are fortunate to have her in their corner.

  • Colleen Boyce says:

    Congratulations Monica and such an incredible achievement; so deserved and well done to be nominated. It is always a pleasure working with you and knowing the patients and their families receive the best support, resources and advocacy.

  • Kassandra Ma says:

    Working with Monica has been an absolute pleasure, as she is an amazing social worker and supportive colleague. She prioritizes patient- and family-centered care, advocates for her patients and provides excellent resources to our trauma population.

  • Maureen Richardson says:

    Monica is dedicated to her job and extremely effective

  • Maureen Palmer says:

    Congratulations Monica on this nomination and wishing you all the best!

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