Jennifer Berg-Carnegie

Jennifer was my sons OT in 2010 when she owned Milestone Therapy and she was the person I turned to everyday. She was extremely knowledgeable on ABI and how to support a family. It is not surprising at all that she would figure out a way to provide support to clients with cognitive challenges without having an attendant in the home. She gets what families need and want. Congrats Jennifer and thank you for all you have done for our family!

I met Jennifer 2009 as she mentored me as a student. She was a wealth of information and a great teacher! She impacted my OTA career and the lives of those I treat as she inspired creativity and a family care approach. Jennifer even back than was always looking at creative meaningful ways to impact her clients. Congrats Jennifer and thank you for all the mentoring you have done over the years as I know many students have benefitted from you willingness to take students.

Jennifer is most deserving of this recognition for her commitment and dedicate to her clients. Through her outstanding leadership and mentorship I have learned so much of what it means to be a client centered Rehabilitation Support Worker. She is compassionate, driven and innovative and instills these same qualities into her team. I am privileged to work as part of her team at Invisible-Care Inc. and look forward to seeing all of the cutting edge and creative work she will do in the field of technology and brain injury!

Jennifer was my OT out of the hospital and for five years. She was amazingly creative and always beyond supportive and I did not make it easy on her or the team. She advocated hard for me with CAS and understood my brain injury. She made a huge difference in my life when I was at my lowest point. I wish Invisible-care had been there when I was going through recovery. Thank you Jennifer

I cannot think of anyone who deserves this award more than Jennifer. Last year I had the privilege of being Jennifer’s student OT while I completed a clinical placement at McMaster University. At the time of my placement, I was recovering from a brain injury myself and experienced first-hand the empathy and expertise Jennifer extends to everyone she encounters. She works tirelessly to ensure that her clients are always receiving the best possible care. Furthermore, when obstacles are present, she is innovative in her approaches to overcome them. It is clear that Jennifer is a true innovator as evidenced by her creation of Invisible-Care Inc. She is always one step ahead of everyone. Being mentored by Jennifer taught me so much about how to be a client-centred, diligent, innovative, and empathetic clinician.

Jennifer –

Congratulations on your well deserved nomination! So honoured to be in this group with you. Watching you innovate new ways to meet clients needs during a global pandemic was remarkable. Your willingness to lean into the unknown and find a new way forward in uncertainty is amazing.

As a fellow owner and clinician, it is inspiring to see the team you have built around you and the leadership and kindness you bring to your group.

Invisible-Care Inc has been a positive addition to the services I offer my clients. Many of my clients are looking for discreet care and this is the best option on the market. Jennifer is professional and compassionate, and her team is highly trained to manage all situations. I have been astonished at the care being provided in this new format. I cannot think of a better person to win this award as it truly innovative client focused care. Best of luck Jennifer!

Invisible-Care changed my life. They got me through the painful ordeal after my accident and were the only consistent support that stayed by my side through all times. Even after my file settled, Jennifer and her team made sure I had access to supports and worked with me to create a plan to get through the transition which none of my other providers did. Eternally thankful!!!

I was involved in Invisible-Care Inc at the start of 2019 and knew Jennifer would be wildly successful as she pours her entire heart and positive energy into her clients and staff. Having worked for Jennifer I know firsthand the long hours and hard work she devotes to ensure not only her clients, but her staff are well cared for. Jennifer is a trailblazer as many of you have said but more importantly, she is an exceptional human being that genuinely cares for others. She is beyond humble, and I imagine many have not even met her as she does not want to be in the limelight, she just does the work. Jennifer I am so proud to have had any small part of this endeavor and watch you soar!!!!!!

Jennifer this is amazing! I remember way back in 2009 you and I had this exact conversation about young adults not needing a live person with them. My daughter, Danielle, in her 20s gave you such a hard time and refused to have a PSW or RSW. It would have also saved me some grey hair with all her calls constantly coming in. A well deserved recognition to you. You were a fabulous OT and made such a difference in our lives. I hope your new service makes the same impact for families living with someone with ABI.

I think I was the first Invisible-Care client or close. Jennifer was great and this service really helped me as I was leaving NRIO and dealing with a lot of issues. The team is responsive and provides exceptional care. I am so thankful to my OT for referring me to this service and not forcing a person in my home on me. Good Luck!

Jenn was a my mentor when I was a student OT. I could not think of a more deserving person for this award. She is kind, intelligent and taking on tech in this space! Hats off to you Jenn!

Voted! Good job Jennifer.

I got to see the work of Jennifer and her team on a very challenging client file when a client became homeless. As the social worker I saw firsthand the high level of training her staff had and the benefits of her program. Invisible-Care was especially critical on evenings and weekends to ensure the client was safe and the team had information on the client. Jennifer’s concept and execution for Invisible-care has been remarkable. Congrats Jenn!

I am writing to express my gratitude from my family for the care given to my mother, Carmelita. With Invisible-care, there was care, compassion, and respect. Jennifer’s team was able to provide care and connection daily despite a language barrier. Her creative approach to client care allowed me to know my mom had support when I was at work. Thank you and good luck!

Jenn was my student placement supervisor and then later my clinical supervisor. I have seen firsthand that she is extremely knowledgeable on brain injury and cognitive rehabilitation. Jennifer has always been innovative and, not surprising, she would create a new service focused on this population. This is a game changer for all our clients, and I could not be prouder to know Jenn and have had the privilege of collaborating directly with her.

Jennifer is deserving of this award. Invisible-Care has helped many of my clients and my firm with managing attendant care needs on our files. We need more services like hers.

Jennifer is an amazing rehab provider! She was my OT several years ago and really helped me manage the challenges of recovery. Congratulations on the well deserved nomination all the future success with Invisible-Care. I wish you had started this when I was in rehab, so I did not have to endure people in my home.

Invisible-Care helped my brother after his accident. He had several treatment providers, was overwhelmed and nothing seemed to help. There was always a clock ticking over our heads. Invisible-Care was a life saver. They were patient and took time to understand his needs. They gave his reasonable goals to work on and kept him on track. I am so thankful to have been able to relieve some of that burden and guilt of not being there 24/7. He continues to live with brain injury but has come a long way with their help and he knows he can fall back on them anytime he needs to. Thank you Jennifer!

Jennifer was the first to market this concept and I have tried competitors that have copy-cat her concept and none compared to the service Invisible-care is able to offer. Their team is highly trained and has provided exceptional service. In addition, IC notes and billing are the best in the industry. I have never had an IC client denied service and use them for all my economical files.

Congratulations, Jennifer! Well deserved! I have had the pleasure of working with Jennifer in various capacities over the past 15 plus years, your knowledge, compassion and attention to detail to ensure that all of your clients are well cared for is just a few of the reasons you are so deserving. Congratulations again! Wishing you all the best and look forward to continued work together in the future.

I recently got to discuss a very difficult mental health file with Jennifer. Her effort to understand and resolve the situation was endless and never wavering. Jennifer’s knowledge and understanding of this sector cannot be matched. She is an expert at problem-solving, thinking outside the box and can quote a vast array of case law and clinical learning tools. With over 25 years of contribution to this sector I cannot think of a more deserving healthcare provider. Best of luck Jenn and it was an absolute pleasure speaking to you.

I had the great pleasure of being a student of Jennifer’s and later working alongside her. I can endorse that her positivity and drive impact both clients and her staff. Jennifer is a compassionate and resolute healthcare provider, always going the extra mile. She is an exemplary leader and as noted in this thread many of her students go on to work for her! The fact that so many OTs have supported IC speaks to its need in the community.

I am proud to say I have watched all of Jennifer’s career as we went to OT school together. She has been committed for 25 years to out of the box treatment and unique service delivery for clients with cognitive and mental challenges. She is the only provider that has developed and successfully created a new way to provide our community support! Invisible- Care is amazing!!!!’ The most well deserved nominee!

Thank you Jennifer for giving the community Invisible Care Inc. This was an amazing support service during my recovery and honestly I would have been lost without your team. The weekend and nighttime support was incredible and relieved so much anxiety for me. Best of Luck

Thank you Jennifer for Invisible Care! This service had provided me so much peace of mind after my daughter’s accident. As a 25 year old she would not allow someone to stay with her but has severe memory and emotional challenges. With Invisible Care I can have reduced stress knowing your highly trained team has got her ! Thank you

After my accident, my life changed. I had several providers in and out of my house. Unlike most psw companies that were only interested in making money off my misery, Invisible-Care genuinely cared and were there for me in ways no one else was. I cannot think what would’ve happened if I didn’t have their support.

I have been lucky over the last 25 years to have worked with Jennifer both through her OT practice and Invisible-Care Inc. I can confidently say Jennifer is most deserving of this award. She carried a large caseload as an OT and always went the extra mile with care and compassion. As a business owner Jennifer is exceptional in her creativity and execution of services. As noted by many she has a team that often follows her from one company to another just to work with her!

I learned about Invisible-Care at a recent event for brain injury survivors. The lady was so kind and explained everything in detail. Incredible supports that I wish existed during my rehabilitation period 12 years ago. Kudos to Jennifer Berg-Carnegie for creating an accessible and affordable support service

From the time I met Jennifer and her innovation with Invisible Care, I was in awe. So inspiring, creative and a genius invention to help so many clients become that much more independent and self-sufficient and to put families mind at ease. Congratulations Jennifer on all you have accomplished during your esteemed career! Well done and so deserving of this recognition.

Congratulations Jenn ! You deserve all the recognition for your creativity and service delivery. invisible Care has been a game changer in rural areas and with economic file management. I wish you and the team continued growth ! It has been amazing to watch the development of this super service.

Well deserved nomination. Innovations such as hers should be recognized and promoted within the community. Good luck Jennifer!

I truly hope Jennifer wins this award as it is so impressive to see clinical excellence, innovation and the ability to execute it successfully! The OT community is so proud of you! Truly remarkable and everyone should be considering Invisible- Care Inc for client care and cost effective support!

Jennifer and her team provided exceptional service to my daughter, Mel after leaving CAMH. They are skilled at ABI and addiction and had the patience of a saint changing prompts and supporting her. As a parent I felt confident in this service to support my very high needs child. This was the only service my daughter would accept and it was a blessing.

I worked with Jennifer between 2000-2010. I was an OTA/PTA working under her direction. Her 30 year career is a testament to why she is so deserving of this award.

Jennifer has amazing clinical skills and can connect with very challenging clients and offer empathy while still moving them forward to increase function. She is approachable and easy to work with and yet has superior knowledge on cognitive challenges. As noted by many she has mentored several OTs and OTA / RSW to enhance the lives of all her clients.

It is not surprising that Jennifer took her knowledge and skills to create a remote system to support clients with ABI and mental illness as she truly understands the challenges and need for autonomy and support at the same time.
I can’t image anyone more deserving of this award! Clinical excellence over a long standing career and ending with Innovation!!!!!!!!!!!!!

Jennifer’s 30 year career has impacted so many clients and therapists. However, her innovation has an impact on the greater community. Through Invisible-Care clients have 24 hour support that does not leave them feeling babysat but supported. I have seen Invisible-Care support my clients from basic ADLs to high level crisis management. Jennifer is the most deserving of this award and I recommend everyone give Invisible-Care a call to discuss how they can assist your client.

Knowing Jennifer started Invisible Care prior to the pandemic truly makes her not only innovative but ahead of the curve. I see others trying to catch her but I can say it will be hard to produce the reports, care and overall service of Invisible Care. Most deserving of all the recognition!!! So glad to see another old school OT making this impact.

I have had the opportunity of working with Jennifer on many projects and she is a force! Her innovation, drive and dedication to assisting clients in the community is extraordinary. She is always thinking of affordable solutions based on data. Congratulations on your nomination, Jenn!

Jen is one of the most innovative and intelligent OT’s that I have worked with in my thirteen years of work as a Rehabilitation Support Worker.
Her work with InvisibleCare is truly innovative and she’s helping bring support to those who otherwise might not have access to it.