Recipient of the 2019 HEALTH CARE PROVIDER OF THE YEAR

Dr. Hiten Lad

Dr. Hiten Lad

Nominated For: HEALTH CARE PROVIDER OF THE YEAR

Dr. Hiten Lad is a well-respected registered psychologist practicing in the areas of clinical psychology and clinical neuropsychology for adults and seniors for the past 12 years. He is listed with the Canadian Register of Health Service Providers in Psychology and is the Practice Director and Owner at Lad & Associates. Lad & Associates is a full-service boutique mental health care practice, with locations in both Toronto and Kitchener, providing clinical neuropsychological and psychological assessments and treatment. Lad & Associates is also a proud member of the Ontario Rehab Alliance and a 2019 Bronze Corporate Sponsor for the Brain Injury Society of Toronto (BIST).

Dr. Lad received his Honours B.A. in Psychology and Kinesiology and Health Sciences from York University in Toronto. He obtained his Masters degree in Counselling Psychology, specialized training in trauma therapy, and a Doctorate in Clinical Psychology with a specialization in Neuropsychology from the Adler School of Professional Psychology in Chicago. During this training, in 2005 he was awarded the practicum student of the year through Lakeridge Health Oshawa. Dr. Lad completed his residency in clinical neuropsychology at Hamilton Health Sciences with specific training in acquired brain injury, pediatric neuropsychology, geriatric neuropsychology, acute stroke and rehabilitation, as well as adult general neuropsychology. Dr. Lad is a certified assessor for Catastrophic Impairment – Mental Behavioural (C-CAT: MB) through the Canadian Society of Medical Evaluators / Canadian Academy of Psychologists in Disability Assessment (CSME-CAPDA). Dr. Lad has also been identified as a qualified expert by the Financial Services Commission of Ontario (FSCO) Arbitration Hearing and License Appeal Tribunal in medical legal proceedings.

Dr. Lad previously held positions as a Clinical Neuropsychologist with the Acquired Brain Injury (ABI) Program at Hamilton Health Sciences and as an Assistant Professor in the Faculty of Psychiatry and Behavioural Neurosciences at McMaster University. He was also involved in research and has co-authored journal articles as well as a book chapter related to acquired brain injury. Dr. Lad also held a position as a clinical coordinator and training supervisor for the Canadian Psychology Association Accredited Neuropsychology Residency program at Hamilton Health Sciences. Furthermore, he worked as the clinical supervisor for rehabilitation therapists at the Acquired Brain Injury Community Services program at Hamilton Health Sciences. Prior to working with Hamilton Health Sciences, Dr. Lad worked in a multidisciplinary team at Toronto Western Hospital providing cognitive behavioural rehabilitation services for the treatment of chronic pain patients. Dr. Lad currently serves on the Board of Directors for the Brain Injury Society of Toronto (BIST).

Earlier this year in his role at BIST, Dr. Lad identified a major gap in ABI services highlighting a critical need to increase accessibility to psycho-education for acquired brain injury survivors, their families and the health care community. In response to this need, with the help of his fellow board members Dr.Lad created BIST’s ABI Info Series, where he also donated his personal time to provide free ABI educational workshops for the brain injury community.

Dr. Lad’s unique skill and awareness of integrating accessibility and cultural context into clinical neuropsychological and psychological services is second to none. As a dedicated health care professional, Dr. Lad’s experiences and training have made him a leader in the intersection of diversity and inclusion on the quality of the patient care experience. Dr. Lad is known for and has been widely recognized by his rehab community colleagues for his ability to explain and help others understand the importance and clinical significance of cultural context on the quality and accuracy of patient care.

Over the last few years, Dr. Lad was an invited speaker at a number of events including the Ontario Trial Lawyers Association Conference, Medical Legal Society of Toronto, Brain Injury Society of Toronto (BIST), and most recently at the 2019 World Congress on Brain Injury held in Toronto. Dr. Lad continues to be an invited academic lecturer in Clinical Behavioural Sciences, Department of Psychiatry and Behavioural Neurosciences at McMaster University.

Dr. Lad will continue the balance of this year as an invited speaker at the upcoming 2019 Provincial ABI Conference as well as through the production of an educational webinar series being developed for the ABI and rehab community in North America.

31 Comments
  • Dr. Bojana Budisin says:

    Over the years of collaborative work with Dr. Lad, I have witnessed Dr. Lad demonstrate invaluable skills as a clinician and scientific thinker. He has also been a supportive and incredibly knowledgeable mentor who never turns away an opportunity to assist colleagues. As a Clinical Neuropsychologist, Dr. Lad has also demonstrated an impressive ability to guide and support interdisciplinary rehabilitation teams in their decision-making. Working alongside Dr. Lad has provided my clients with high quality, client centered care they deserve.

  • Hiten Lad says:

    Thank you Dr. Budisin for your thoughtful words. It continues to be a pleasure working collaborative with you who shows a high level of skill, compassion, and integrity when helping clients.

  • Rachel Greenwood says:

    Dr. Lad has an amazing ability to connect with clients. His down to earth approach and accessible language puts people at ease, while facilitating understanding and behaviour change. Dr. Lad offers brain injury education not only to his clients, but to family, friends and treatment teams. I’ve known him to stay involved to provide guidance to the rehabilitation providers even in situations where direct treatment may have reduced or stopped, ensuring optimal psychological care continues. Dr. Lad seeks input from others, and incorporates this feedback into his sessions with clients. Having worked closely with him since becoming a Case Manager, I have no hesitation in saying that Dr. Lad is very deserving of this nomination.

  • Lennox Borel says:

    In addition to all the accolades and kind sentiments expressed above, although he is my son-in-law, I have to say he is the son I never had.

  • Ellie Lapowich says:

    Dr. Lad is an amazing clinician. He often makes incredibly helpful suggestions, and assists in guiding clients and their teams towards successful outcomes. Dr. Lad is most adept at working with challenging clients and situations, helping to navigate, strategize, and bring a needed perspective to issues and barriers. As a Case Manager, I greatly enjoy working together on a team with Dr. Lad- he takes a leadership role when warranted, yet is open and receptive to the guidance of other therapists with whom he is working. A well deserved nomination!

  • Rakesh lad says:

    He deserves this award.

  • laura mcpherson says:

    I have worked with Dr. Lad for a number of years and always rely on his professional opinion and recommendations which support the most challenging clients. Dr. Lad is always available for questions when asked which is critical. Congratulations Dr. Lad on your nomination.

  • Kyle Whaley says:

    We’ve had the pleasure of working with Dr. Lad and his experienced team for years now. They bring knowledge and a skillset that is hard to match and excel with the most challenging clients.

    Congratulations Dr. Lad on your nomination.

  • Stefanie Haws says:

    I have had the pleasure to work with Dr. Lad on a few challenging files over the years. Dr. Lad has always guided the team toward an approach that is functional and meaningful for the client. It is evident that he is able to develop a genuine connection with the client and make a significant impact on their journey toward recovery. This is a well deserved nomination!

  • Ilana Klain says:

    I’ve had the pleasure of working with Dr. Hiten Lad various times over the last several years. He is a compassionate clinician and has a special way of bringing treatment teams together to
    help clients achieve their functional goals. Further, his clients always express their trust and comfort with him, and that speaks volumes!

  • Brenda Power Ahmad says:

    I have had the pleasure of working with Dr. Lad for more than a decade. He is a collaborative team player who is admired by his clients and colleagues alike for his intellect and opinion. He is approachable and dependable. He is respected by clients for his knowledge, his genuine interest in their recovery, and for his overall demeanor. I hold his opinion in high regard and would like to congratulate him on his nomination for this deserving award.

  • Deena Ginsberg says:

    I have worked with Dr. Lad for close to a decade now and he is truly an exceptional Neuropsychologist, colleague and mentor. I have had the pleasure of collaborating with him a number of times and he truly understands the importance of working together with different service providers to help ensure the best client outcome. He is respectful of clients and colleagues alike. He has assisted my clinical team on a number of occasions with respect to best practices and he is our “go to” when we have questions or just need a consult…
    Dr. Lad very much deserves this nomination…

  • Ana Spano says:

    I have had the pleasure of working with Dr. Lad over the last several years, offering his expertise on some of our challenging files. He is a dedicated professional who is passionate about his work and this translates in the excellent service and exceptional care he provides to our clients. His well-mannered approach and ease of language is certainly helpful for both patients and to the professionals seeking his expert opinion. He is a dedicated professional who is well versed in his field and I would like to congratulate him on his nomination for this deserving award.

  • Simone Friedman says:

    I have had the honour of working with Dr. Lad for over 10 years. His ability to make a client feel heard and understood is unparalleled. He is able to show patterns of behaviour in a way that is easily digested and uses a stellar motivational interviewing technique to encourage change. In addition to his incredible clinical skills, his ability to work with a team and support other providers in their approach is exceptional. I have learned and continue to learn many lessons on therapeutic analysis and treatment technique from Dr. Lad. He is a mentor, and a true collaborator. When he is on one of my teams I feel excited and hopeful about the outcome measures we will attain. He is truly deserving of this award. Congratulations Dr. Lad!

  • Joey Nativ says:

    I’ve worked with Dr. Lad over the years in both Rehab Support and Case Management roles with challenging clients. His expertise and way of connecting with clients makes him a great asset to any treatment team. His knowledge in the field is outstanding, he is respectful, and understanding to both clients and professional providers alike. A big congratulations on the nomination !!!

  • Justin Kline says:

    I have worked with Dr. lad for several years sharing clients with a variety challenges brought on by their TBI. During this time when faced with difficult and challenging scenarios, Dr. Lad has been an instrumental piece to helping both our clients and their treatment teams problem solve and work toward optimal outcomes in their rehabilitation. Further, Dr. Lad stands out to me as clinician willing put in personal time to make sure his clients are supported through some of the most difficult times they face in their lives. Dr. Lad has been a guiding light for many professionals in their careers is one of the best clinicians I have ever worked with. Congrats Dr. Lad on a well deserved nomination!

  • justin Kline says:

    I have worked with Dr. lad for several years sharing clients with a variety challenges brought on by their TBI. During this time when faced with difficult and challenging scenarios, Dr. Lad has been an instrumental piece to helping both our clients and their treatment teams problem solve and work toward optimal outcomes in their rehabilitation. Further, Dr. Lad stands out to me as clinician willing put in personal time to make sure his clients are supported through some of the most difficult times they face in their lives. Dr. Lad has been a guiding light for many professionals in their careers is one of the best clinicians I have ever worked with. Congrats Dr. Lad on a well deserved nomination!

  • Mark Allen says:

    I have worked with Dr Lad for many years now. He is a passionate professional. He is courteous and approachable and always takes time to educate. I look forward to working with Dr Lad in the years to come.

  • Trisha Di Caro says:

    Dr. Lad has been a pleasure to work with over the years. He has an amazing approach with clients and is a valued source of expertise and knowledge for the treatment team.

  • Angela Croft, MSW, RSW says:

    Congratulations Dr. Lad on this nomination! It is indeed very well deserved and I appreciate the opportunity to share with the community my experience of collaborating with you in our support of mutual clients.

    I appreciate and value your clinical expertise and acumen, as well as your consummate professionalism. You’re always most generous and responsive whenever I reach out to consult in any capacity, and whether in consultation with you in regard to a client or when we’ve had the opportunity to work together live with a client, I find the perspective you bring to be rich in clarity, insight, compassion and wisdom. I hear from our mutual clients that they feel the same, and so given how vulnerable our clients can be, it’s a great feeling to know how very well supported they’re feeling in their work with you. The high level of quality and care also extends to your team and the atmosphere you create in your practice. I’ve had nothing but the most positive experiences with the team members- whether they’re in an administrative or clinical role. It’s great to know that when I’m referring a client to you, or my client has already been connected with you, that they will be met with the high degree of respect and care that you and your practice provide. I have also valued what you have provided to our community at The Social Work Consulting Group and I have taken much away from the information you have shared with us in the workshops/presentations you have delivered to our organization. I look forward to continued collaboration and wish you all the best with this nomination!

    • Pat Saunoris says:

      Congratulations Dr Lad!!!! And such a well deserved nomination !
      I have so enjoyed working with you over the years . Your commitment, knowledge and passion for your clients is strong and evident to all the professionals you work with .
      Best wishes to you Hiten ! Continued success !

  • Pat Saunoris says:

    Congratulations Dr Lad!!!! And such a well deserved nomination !
    I have so enjoyed working with you over the years . Your commitment, knowledge and passion for your clients is strong and evident to all the professionals you work with .
    Best wishes to you Hiten ! Continued success !

  • Dr. Dennis Berkovic says:

    I have seen the commitment and hard work that Dr. Lad puts into his patients. He is extremely knowledgeable and he deeply cares about their health. I have absolute confidence in referring any of my patients to him, knowing they will get the best care.

  • Christi Zruna says:

    We cannot think of anyone more deserving for this nomination than Dr. Lad. It has been a privilege to work with him for the past 10 years on many of our most complex cases. He is truly an inspiration with his extensive knowledge and expertise, all the while connecting with the clients during a most difficult time. Dr. Lad, congratulations from all of us at Rehab First.

  • Tamara Malozewski says:

    It is with immense gratitude that I write this note of appreciation for all that Dr. Lad has done for me. I have received incredibly compassionate care and vital support from Dr. Lad over the past number of years. It has been a difficult road for me, coping with the multiple head injuries that have profoundly changed my life. The progress in my recovery has been significantly impacted by the care that I have received from Dr. Lad. He has always been there for me with his kind-hearted, caring and enduring support. I feel extremely fortunate to have been referred to him; I know my recovery would not have advanced to where it is today without all of his help.

    This award would be such a wonderful way to recognize the remarkable work of this really brilliant and knowledgeable doctor. He really cares deeply about the work that he does and the patients he helps. He is most deserving of this award!

  • Vesna Latkovic says:

    I have worked with Dr. Lad for over 7 years and truly appreciate and respect his passion for client care, clinical knowledge and guidance in relation to brain injury, and his collaborative approach in working with the rehab team, clients and families. He has been an invaluable asset on complex files and I always look forward to working with him.

    Congratulations on your well deserved nomination!

  • Melissa Vigar says:

    The BIST team is extremely pleased to hear about Dr. Lad’s nomination. As a member of our Board of Directors, Dr. Lad has demonstrated passion and dedication to spreading awareness and increasing supports for persons with acquired brain injury. In addition, he has kindly donated his time and energy to facilitate information sessions on ABI for our members and the community at large. We sincerely wish him the best of luck on this award!

  • Michelle Downing says:

    I have enjoyed working with Dr. Lad for many years. He has a wonderful and effective approach with clients and I have greatly appreciated his guidance and brain injury education that he has provided to clients, their families, and healthcare providers. I agree that he is very deserving of this award! Congratulations on your nomination!

  • Maureen Palmer says:

    It is a genuine pleasure to work with Dr. Lad. As a very knowledgable & compassionate Neuropsychologist he provides guidance, education, and clinical neurobehavioral expertise in the most complex/difficult cases to clients, families and the treatment team. He is a terrific team mentor and with his caring approach- connects therapeutically with client/families to help them achieve their personal and rehabilitation goals. Congratulations on a well deserved nomination!!

  • Sandra Sanmartini says:

    I had the distinct pleasure of working with Dr. Lad as part of a multidisciplinary team during his time in the Acquired Brain Injury Program at Hamilton Health Sciences. Dr. Lad was an invaluable member of this team providing colleagues, patients and families alike with clinically significant, and often challenging information in a manner that was understandable, relatable and functional. He was often the voice of reason. His dedication to his patients, colleagues and profession is admirable and he is well deserving of this award. Congratulations!

  • Heather Condello says:

    Dr. Lad is an exceptional neuropsychologist and it has been my pleasure to work within him over the years. He is a strong advocate for his clients, a patient educator, and a collaborative team member. His down to earth approach allows him to connect well with his clients. In my years working with him, I have very much appreciated his support and guidance with respect to my clients. Dr. Lad is truly deserving of this nomination.

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